THE ROLE OF FINANCIAL INCLUSION ON DIGITAL INSURANCE IN INDIA

Abstract

The digital era has brought about significant changes in the way insurance companies operate and interact with their customers. While digitalisation has increased access to financial services it has also created new challenges for financially excluded populations. This study examines the impact of digitalisation on financial inclusion in insurance, focusing on the experiences of underserved populations. Our research reveals that digitalisation has improved access to insurance for some groups, but there are still significant barriers to entry for others. Keywords: Insurance, financial inclusion.